Open Heart Counseling of Austin PLLC

  • Therapeutic Services
    • For Trauma Survivors
    • Reproductive & Perinatal Mental Health
    • Grief & Loss
    • Teen & Family Counseling
    • Therapy for Therapists
    • Couples and Families
    • Group Therapy
    • Resources for Clients
  • Meet the Team
    • Lacey Castilleja Fisher
    • Supervised Associates >
      • Hannah Joy de Vries
      • Kathryn Sleeper
      • Rebekah Murphy
  • Request Services
    • Ever Mother Support Circle
  • For Professionals
    • Supervision & Consultation
    • Articles, Podcasts & Presentations
    • Professional Organizations
  • Continuing Education Center
    • Open Heart Discussions
  • Insurance & Fees
  • Notices
    • Texas Behavioral Health Executive Council
    • HIPAA >
      • Notice of Privacy Practices
    • No Surprises Act/Good Faith Estimate
  • Therapeutic Services
    • For Trauma Survivors
    • Reproductive & Perinatal Mental Health
    • Grief & Loss
    • Teen & Family Counseling
    • Therapy for Therapists
    • Couples and Families
    • Group Therapy
    • Resources for Clients
  • Meet the Team
    • Lacey Castilleja Fisher
    • Supervised Associates >
      • Hannah Joy de Vries
      • Kathryn Sleeper
      • Rebekah Murphy
  • Request Services
    • Ever Mother Support Circle
  • For Professionals
    • Supervision & Consultation
    • Articles, Podcasts & Presentations
    • Professional Organizations
  • Continuing Education Center
    • Open Heart Discussions
  • Insurance & Fees
  • Notices
    • Texas Behavioral Health Executive Council
    • HIPAA >
      • Notice of Privacy Practices
    • No Surprises Act/Good Faith Estimate

join the team

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connect with open heart counseling Collective

open heart counseling

Founder: Lacey Castilleja Fisher,
LPC-S, RPT-S, PMH-C, RST-C/T
​[email protected]
[email protected]
​‪(512) 348-8976‬
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address

Southwest Austin/Oak Hill
Open Heart Counseling of Austin
8101 State Hwy 71
​Austin, Tx 78735

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request appointment

Lacey Castilleja Fisher
​Rebekah Murphy
​Kathryn Sleeper
​Hannah Joy de Vries
*If this is a mental health emergency please call 988 or go to the nearest emergency room.
You may also go to the Psychiatric Emergency Services located at 1165 Airport Ave: 
*Hours are Monday-Friday 8am-10pm, Saturday, Sunday & Holidays 10am-8pm. 
​Other Crisis Hotlines to Call Based on County:
​*Travis County*
​Austin Travis County Integral Care 
Crisis Phone: 512-472-4357
​​*For Hays County*
Hill Country MHDD Centers
Crisis Phone: 877-466-0660
*For Williamson County:*
Bluebonnet Trails Community Services
Crisis Phone: 800-841-1255
​
To make a report of child or elder abuse, please call 1-800-252-5400 or make an online report at the Texas Abuse Hotline
Consumer Rights & Instructions
(Required notice- Texas Health & Safety Code #181.105)

Requesting your health care records:

You have the right to request a copy of your health care records. Please submit a written request to your practitioner. Please include your name, date of birth, current email and address to which you wish the records to be sent. Please state the records you would like to receive.

Contacting the licensing/oversight authorities:

Texas Behavioral Health Executive Council (BHEC)
Website: https://bhec.texas.gov
Phone: (800) 821-3205 or (512) 305-7700
Address: 1801 Congress Ave. Ste 7.300 Austin, TX 78701

File a consumer complaint
​
Texas Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
(800) 621-0508

Online: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
For Concerns or to Make a Complaint:
​Texas Behavioral Health Executive Council:
Discipline and Complaints
Click here for the BHEC Complaint Form
1801 Congress Ave., Ste. 7.300 | Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour, toll-free system (800) 821-3205