Notices

Please select the notices tab to learn about important practices at Open Heart Counseling of Austin PLLC.

Included is how to contact the LPC Board
HIPAA and Notice of Privacy Practices
No Surprises Act/Good Faith Estimate

connect with open heart counseling

open heart counseling

Founder: Lacey Castilleja Fisher,
LPC-S, RPT-S, PMH-C
lacey@openheartcounselingatx.com
hello@openheartcounselingatx.com
‪(512) 348-8976‬

address

8101 State Hwy 71
Austin, Tx 78735

request appointment

Lacey Castilleja Fisher
Emily Blouin
Kristen Cannon
Camille Clark
Amy Lowell
Nancy Townsend
Hannah Joy de Vries

*If this is a mental health emergency please call 988 or go to the nearest emergency room.
You may also go to the Psychiatric Emergency Services located at 1165 Airport Ave:
*Hours are Monday-Friday 8am-10pm, Saturday, Sunday & Holidays 10am-8pm.
Other Crisis Hotlines to Call Based on County:
*Travis County*
Austin Travis County Integral Care
Crisis Phone: 512-472-4357
*For Hays County*
Hill Country MHDD Centers
Crisis Phone: 877-466-0660
*For Williamson County:*
Bluebonnet Trails Community Services
Crisis Phone: 800-841-1255

To make a report of child or elder abuse, please call 1-800-252-5400 or make an online report at the Texas Abuse Hotline

For Concerns or to Make a Complaint:
Texas Behavioral Health Executive Council:
Discipline and Complaints
Click here for the BHEC Complaint Form
333 Guadalupe St, Tower 3, Room 900 | Austin, Texas 78701
(512) 305-7700
800-821-3205 24-hour, toll-free complaint system