Notices

Please select the notices tab to learn about important practices at Open Heart Counseling of Austin PLLC.

Included is how to contact the LPC Board
HIPAA and Notice of Privacy Practices
No Surprises Act/Good Faith Estimate

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open heart counseling

Founder: Lacey Castilleja Fisher,
LPC-S, RPT-S, PMH-C
[email protected]
[email protected]
‪(512) 348-8976‬

address

Primary:
8101 State Hwy 71
Austin, Tx 78735

Other Locations:
Buda
San Marcos

request appointment

Lacey Castilleja Fisher
Amy Lowell
Rebekah Murphy
Kathryn Sleeper
Nancy Townsend
Hannah Joy de Vries
Taylor Williams

*If this is a mental health emergency please call 988 or go to the nearest emergency room.
You may also go to the Psychiatric Emergency Services located at 1165 Airport Ave:
*Hours are Monday-Friday 8am-10pm, Saturday, Sunday & Holidays 10am-8pm.
Other Crisis Hotlines to Call Based on County:
*Travis County*
Austin Travis County Integral Care
Crisis Phone: 512-472-4357
*For Hays County*
Hill Country MHDD Centers
Crisis Phone: 877-466-0660
*For Williamson County:*
Bluebonnet Trails Community Services
Crisis Phone: 800-841-1255

To make a report of child or elder abuse, please call 1-800-252-5400 or make an online report at the Texas Abuse Hotline

For Concerns or to Make a Complaint:
Texas Behavioral Health Executive Council:
Discipline and Complaints
Click here for the BHEC Complaint Form
1801 Congress Ave., Ste. 7.300 | Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour, toll-free system (800) 821-3205